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How to Cancel a pdfFiller Subscription, Cancel the Trial and Delete a pdfFiller Account
September 9, 2026
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Short answer: click your profile icon in pdfFiller, go to My Account, open the Subscription and payment tab, and click Cancel subscription. Cancel it, do not delete the account. pdfFiller's own FAQ says cancelling leaves you one month to download your files, while deleting your account removes all documents immediately.
Most people who search for this are not curious. They are looking at a charge they did not expect, or they are two days from one. pdfFiller's headline prices of $8, $12 and $15 a month are annual rates, and the annual plans are charged up front, so a trial that converts lands on the card as $95.99, $119.99 or $179.99 depending on the tier. Those yearly figures come from airSlate's own App Store listing for the pdfFiller app, checked on September 9, 2026.
Here is the whole thing: the steps, what happens to your signed documents, what the money back badge does and does not cover, and what to use instead if collecting signatures was the only reason you signed up.
How do I cancel my pdfFiller subscription?
pdfFiller gives three steps on its cancellation FAQ. Do them in this order and the subscription stops renewing while your account stays open.
- Log in at pdffiller.com and click your profile icon in the top right corner.
- Go to My Account, then open the Subscription and payment tab.
- Click Cancel subscription and follow the confirmation prompts.
pdfFiller says you keep access to the documents in your account for as long as the subscription is active, so cancelling does not lock you out that afternoon. What it does start is a countdown, and that is the part worth reading carefully.
What happens to my documents when I cancel pdfFiller?
You get one month to download them. pdfFiller's FAQ says that if you cancel your subscription you will have one month to download your files before they become unavailable. The very next sentence says something different about the other button on that screen: deleting your account results in the immediate removal of all documents.
Two buttons, one screen, opposite outcomes. This is the single most expensive mistake people make on the way out, because deleting the account feels like the tidy, final version of cancelling. It is not.
| What you click | What pdfFiller says happens to your documents |
|---|---|
| Cancel subscription | One month to download your files before they become unavailable |
| Delete account | Immediate removal of all documents |
So: cancel, then export everything, then decide about deletion. If you have executed contracts, signed authorizations or tax forms in there, treat that download as the actual task and the cancellation as the easy part. Signed paperwork is the sort of thing nobody misses until a dispute, an audit or a renewal negotiation two years later.
How do I cancel a pdfFiller free trial before it charges me?
Cancel it the same way, through My Account and Subscription and payment, and do it before the trial period ends rather than on the last day. A trial that runs out converts into the paid plan you selected when you started it, and pdfFiller's plans are annual by default, so the charge is a year rather than a month.
That default is the thing to check. Every price card on pdfFiller's plan page carries the words Annual commitment underneath it, and the payment schedule dropdown on each card is set to Annually. Month-to-month is available in that dropdown, but it is the second option, not the first.
How much does pdfFiller charge when a trial renews?
It depends which tier the trial was attached to. The table below puts the number on the plan page next to the number that actually hits the card, using airSlate's App Store listing for the pdfFiller app as the source for both the yearly totals and the month to month rates, since pdfFiller's website does not print a monthly dollar figure anywhere on the page.
| pdfFiller plan | Shown on the plan page | Charged for a year, up front | Billed month to month |
|---|---|---|---|
| Basic | $8 a month | $95.99 | $19.99 |
| Plus | $12 a month | $119.99 | $29.99 |
| Premium | $15 a month | $179.99 | $39.99 |
One oddity is worth knowing if you decide to stay. Basic and Premium reconcile exactly between the two places pdfFiller sells them: $8 times twelve is $96.00 against a listed $95.99, and $15 times twelve is $180.00 against a listed $179.99. Plus does not. The website prices Plus at $12 a month on an annual commitment, which is $144 for the year, while the app listing prices Plus Annual at $119.99. Same vendor, same tier, $24 a year apart, and Plus happens to be the tier the plan page pre-selects.
If surprise renewals are a recurring theme across your stack rather than a one-off, it is worth putting something in front of the charges so the next one is not a surprise either. A tool that sends real-time alerts the moment a recurring charge lands turns an annual renewal from an ambush into a decision you get to make with a week's notice.
Does the 180 day money back guarantee get me a refund?
pdfFiller displays a 180 Day Money Back Guarantee badge on its plan page, alongside an In Business Since 2008 badge and a 98% Customer Recommended badge. That badge is pdfFiller's to claim and it is a longer window than most of this category offers.
What is worth noticing is where it is not. The cancellation FAQ, which is the page you actually read when you are trying to leave, does not mention refunds, money back or a guarantee at all. It covers the steps, document access and account deletion. So if you want the refund rather than just the cancellation, the badge is a reason to contact pdfFiller's support directly and ask for it in writing, rather than assuming that clicking Cancel subscription triggers it.
What if I subscribed through the App Store or Google Play?
Then cancelling inside pdfFiller's website is not enough. airSlate sells pdfFiller as in-app purchases on iOS, which is exactly why the App Store listing prints those six prices. Subscriptions bought inside an iPhone or iPad app are billed by Apple, and Apple's subscription settings are the only place that stops the renewal. The same is true of Google Play on Android.
Check both if you are not certain which one you used. A cancellation on the website and an active subscription in your Apple account is a combination that keeps billing quietly for another year.
If signatures were the only reason you signed up
This is worth checking before you shop for a replacement editor, because a lot of people arrive at pdfFiller sideways. They needed one contract signed, searched for a PDF tool, and ended up on a plan built around editing.
On pdfFiller, sending a document out to be signed is a Premium feature. The plan page lists it as the first bullet under Premium and names signNow, a sibling airSlate product, as the thing delivering it. Basic and Plus cover editing, templates and fillable fields, and neither one carries that bullet. So an e-signature buyer on pdfFiller starts at the top of the individual ladder: $15 a month on an annual commitment, or $39.99 billed monthly.
SignSend does the signing job and only that job. Upload a PDF, type in who has to sign it, and send. Pro is $12 a month billed month to month, with unlimited documents, unlimited signers, automatic reminders to anybody who has not signed yet, a full audit trail and a certificate of completion on every finished document. There is no annual commitment to cancel later, which is most of the reason this article exists.
| Getting one document signed | pdfFiller Premium | SignSend Pro |
|---|---|---|
| Price billed month to month | $39.99 | $12.00 |
| Price paid for a year | $179.99 up front | No annual option, $12 a month |
| Commitment | Headline price is an annual commitment | Month to month |
| Audit trail and certificate | Included on the Premium signing workflow | On every document |
| PDF editing, OCR, form library | Yes, and it is the core of the product | SignSend signs the PDF you upload |
Be honest with yourself about that last row before switching. If you spend real time rewriting and redacting PDFs, pdfFiller earns its price and a signing tool will not replace it. If your documents arrive finished and just need names on them, you are paying for an editor to reach one bullet point. The full tier by tier breakdown is on our pdfFiller alternative comparison, and the numbers for every other vendor in this category sit in the e-signature pricing comparison.
Questions people ask on the way out
Will I be charged after I cancel pdfFiller?
No new charge should follow a completed cancellation, but the paid period you already bought does not end early. pdfFiller says you keep access to your documents while the subscription is active. If a charge does land after you cancelled, contact pdfFiller support with the date and the confirmation, and check whether the subscription was bought through Apple or Google rather than the website.
How do I delete my pdfFiller account?
The delete option sits in the same account area as the cancellation. Do not use it as your first move. pdfFiller states that deleting an account removes all documents immediately, so download everything you need first, and only delete once you have confirmed the export is complete and readable.
Can I switch to month to month instead of cancelling?
Yes. Each price card on pdfFiller's plan page has a payment schedule dropdown with two options, Annually and Month-to-month. Switching removes the annual commitment, though the monthly rates are meaningfully higher: $19.99, $29.99 and $39.99 against the $8, $12 and $15 shown by default.
What is the cheapest way to keep signing documents after leaving pdfFiller?
If signing is all you need, a dedicated signing tool is cheaper than any tier of a PDF editor that includes it. SignSend Pro is $12 a month with unlimited documents and unlimited signers, billed month to month. You can send one document free to see how it works before paying anything.
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