Terms of Service

By using SignSend ("the Service"), you agree to these Terms of Service. Please read them carefully.

Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use SignSend.

Acceptable Use

You agree to use SignSend only for lawful purposes. You may not upload content that is illegal, fraudulent, or infringes on others' rights. We reserve the right to suspend accounts that violate these terms.

Electronic Signatures

SignSend facilitates electronic signatures in accordance with the ESIGN Act and UETA (United States): each signer gives explicit consent, the signature is attributed to them with a timestamp and IP address, and the record is retained with the document. SignSend does not provide qualified or advanced electronic signatures under the EU eIDAS Regulation. Electronic signatures created through SignSend are legally binding where permitted by law. You are responsible for ensuring electronic signatures are appropriate for your specific use case.

Document Storage

Documents uploaded to SignSend are stored privately on our own servers, outside the public web root, and are reachable only through a signed, expiring link or by the account that owns them. They are not encrypted at rest. We maintain backups but recommend you keep your own copies. We are not liable for data loss beyond reasonable measures.

Subscription and Billing

Paid plans are billed monthly. There is no annual plan and no yearly prepayment. You may cancel at any time from your account page. Refunds are not provided for partial billing periods. The free demo is one document per account, as described on our pricing page.

Limitation of Liability

SignSend is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time by contacting [email protected].

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

Contact

Questions about these terms? Contact us at [email protected].